HELP CENTRE / FREQUENTLY ASKED QUESTIONS

Clear Answers. Confident Decisions.

Everything you need to know about labour hire, workforce requests, industries, safety, locations and career enquiries — all in one place.

HERE TO MAKE THINGS EASIER

Reliable Support, Without the Guesswork.

Explore the answers below, or speak directly with our recruitment team about your requirements.

Four Core Industries

Construction · Manufacturing · Warehousing · Logistics & Events

Five States & Territories

Offices in QLD, VIC, NSW, WA and NT

Direct Enquiry Support

Call 1300 029 542 or send us your question.

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Find the Answers You Need.

Select a topic below to jump straight to the relevant questions. Every answer is written to help you plan your next step with confidence.

01 / GETTING STARTED

General Questions

A quick introduction to who we help and how to get started.

Centre Labour Hire connects Australian businesses with workforce support across construction, manufacturing and production, warehousing, and logistics and events. We discuss the roles, location, shift requirements and timeframe before assessing suitable staffing options.

Our four core service areas are Construction, Manufacturing & Production, Warehousing, and Logistics & Event Crew. Each has different operational needs, so we tailor recruitment discussions to the tasks, skills and working conditions involved.

We welcome enquiries from builders, contractors, factories, production facilities, distribution centres, warehouses, logistics operators, event organisers and other businesses needing workforce support. Contact us with your requirements so we can confirm whether we can assist.

Visit our Request Workers page and provide the worksite location, required roles, number of workers, start date and expected duration. You can also call 1300 029 542 or email [email protected].

No. An online enquiry starts the process; it does not automatically reserve workers or confirm placement. Our team will follow up to discuss availability, suitability, rates, arrangements and any required approvals before a booking is confirmed.

02 / HIRING & RECRUITMENT

Staffing & Recruitment

What happens when you need workers — from your first enquiry to a potential placement.

Timeframes vary depending on the role, number of workers, location, required tickets or licences and current availability. We prioritise clear communication and encourage urgent enquiries by phone so the team can assess practical options.

We can assess requests with a 24–48-hour start target, but placements within that timeframe are subject to worker availability, screening, role requirements and location. Please treat this as a requested timeframe, not a confirmed guarantee, until our team has verified the details.

As much notice as possible is helpful, especially for large teams, specialist roles, remote locations or non-standard shifts. However, you can still contact us about short-notice requirements and we will discuss available options.

Short assignments can be considered alongside multi-day, project-based and ongoing arrangements. Whether a particular booking is possible depends on the job, site conditions, location, minimum terms and available workers.

Yes. Outline the number of people required, each role or skill level, shift pattern and preferred start date. Clear details help us assess whether a suitable mix of workers may be available.

Let us know about any changes to staffing levels, shifts, work duties or duration as early as possible. We can review the updated requirements and discuss whether the arrangement can be adjusted, subject to availability and agreed terms.

Contact our team promptly and explain the issue. We will review the situation, including the original role requirements and any performance or site concerns, and discuss practical next steps; replacement availability cannot be guaranteed.

We begin with your role brief, essential tasks, location, expected duration, experience expectations and any required qualifications or site access conditions. This information guides the assessment of worker suitability and available options.

03 / INDUSTRIES & ROLES

Workers for Your Industry

Explore the kind of workforce support you can enquire about across our core services.

You can enquire about general labourers, trade support, civil construction assistance, site logistics, materials handling and site cleaning. Share the precise duties and any tickets, licences or experience needed so we can assess suitable options.

Yes, our Manufacturing & Production service focuses on workforce requirements for production environments. Enquiries may include line support, packing, general production duties and other site-specific roles, depending on available personnel and training requirements.

You can request support for picking, packing, order fulfilment, stock handling, dispatch and general warehouse operations. Provide any equipment, shift or experience requirements when you submit your enquiry.

This service covers enquiries for logistics assistance, freight handling, event setup, pack-down and event operations support. Tell us about access times, venue rules, shift schedules and physical or technical requirements.

Tell us exactly which licence, certification, ticket or competency is necessary for the role. We will assess suitable options and discuss how relevant credentials should be verified before work commences; specialist availability varies.

Send us a brief description of the work, location and required skills. Our team can advise whether the request falls within our capabilities or whether a different type of specialist provider may be more suitable.

04 / SAFETY & COMPLIANCE

Safety & Worker Suitability

Practical questions about worker readiness and safe workplaces.

Workforce suitability starts with the role brief and the qualifications, experience and work conditions required. Specific screening and verification arrangements should be confirmed with our recruitment team for the role and worksite.

Where a role requires a particular ticket, licence or competency, include it in your request. Before work begins, the relevant authorisations and any site-specific verification requirements should be checked and agreed.

Site-specific inductions, safe work procedures, supervision and site access requirements should be clarified before placement. We encourage businesses to communicate their site rules and risks clearly; the applicable safety duties remain with the relevant parties under Australian law.

Please describe the tasks, hazards, working environment, equipment and required competencies in full. This helps determine suitability and any additional controls or restrictions; not every role can be filled on every requested timeframe.

Take any immediate action necessary to keep people safe, follow your workplace incident procedures and notify the relevant contacts promptly. Legal notification and reporting duties depend on the circumstances and jurisdiction; do not delay urgent assistance where needed.

05 / LOCATIONS & COVERAGE

Locations & Availability

Understand where we have offices and how to enquire about staffing in your area.

We have offices in Queensland (Loganholme and South Townsville), Victoria (Dandenong and Preston), New South Wales (Liverpool), Western Australia (Fremantle), and the Northern Territory (Darwin City). Each state has its own location page with full address details.

We welcome workforce enquiries from businesses across Australia. Our physical office network currently spans five states and territories, and the ability to supply workers in any particular area depends on the role, location and availability.

Yes, you can submit a regional or remote staffing enquiry. Include the worksite address, travel requirements, accommodation arrangements if relevant, start date and expected duration so our team can assess feasibility.

Tell us which sites need workers, the roles required at each location, and any differing schedules or conditions. We can review the request on a location-by-location basis and discuss suitable workforce arrangements.

Use the locations links on our website to view each state page and its office addresses. If you are unsure which office to contact, call 1300 029 542 or email [email protected].

No. Availability depends on local workforce supply, required skills, site conditions and timing. We will discuss what may be practical once we have the details of your enquiry.

06 / PRICING & ARRANGEMENTS

Rates, Bookings & Support

Understand the information needed for a quote and what to expect before engaging workers.

Rates depend on factors such as industry, role, experience, location, shift times, duration, applicable employment conditions and assignment requirements. Request a tailored quote so the full scope can be assessed.

Yes. Provide the number of workers, job roles, site address, start date, shift times and expected assignment length. Our team can discuss pricing and practical terms before any placement is confirmed.

Minimum engagement or shift requirements may vary depending on the role and agreed terms. Please tell us the hours and duration you need so the team can clarify what applies to your request.

You can enquire about day shifts, nights, weekends and peak-season requirements. Include the proposed schedule, site access conditions and start date. Availability and applicable rates may differ by shift.

The process for recording hours, approving timesheets and issuing invoices should be explained as part of the agreed engagement arrangements. Contact our team to confirm the procedure that will apply to your business.

Please notify us as early as possible if your needs change. Any cancellation, notice, minimum-shift or adjustment provisions will depend on the terms agreed for the assignment.

07 / CANDIDATES & CAREERS

Questions for Job Seekers

A helpful starting point for people exploring employment opportunities.

Yes. Job seekers can contact our team to ask about relevant opportunities in construction, manufacturing, warehousing, logistics and event operations. Please share your experience, preferred locations and availability.

Opportunities may vary from general labour and production support to warehouse, logistics and event crew roles. Specific vacancies, shifts, required experience and worksite conditions change over time.

No. Expressing interest does not guarantee an interview, job offer or placement. Opportunities depend on current client requirements, candidate suitability and available positions.

It helps to have your contact details, current résumé, relevant work history, preferred locations, availability, and any job-related licences, tickets or training records. Additional documents may be requested where appropriate.

Experience requirements vary by role. Some assignments may involve general duties while others require specialist skills, tickets, licences or prior experience. Contact our team to discuss what may suit your background.

Use the Contact Us page, call 1300 029 542 or email [email protected]. Please mention that you are looking for work and include your preferred industry and location so your enquiry can be directed appropriately.

EXPLORE OUR LOCATIONS

Local Offices. Connected Workforce Support.

View your nearest state location page for office addresses and maps.

STILL NEED A HAND?

Your Question. Our Team.

Didn’t find the answer you were looking for? Send our recruitment team a quick message and we’ll discuss your enquiry.

ASK OUR TEAM

Send Us Your Question.

Complete the short form below and we will follow up. Submitting this form does not confirm a worker booking.