A clear overview of how Centre Labour Hire approaches the collection, use, disclosure and protection of personal information relating to our workforce services and website.
For privacy enquiries: [email protected]
We recognise the importance of privacy for employers, applicants, workers and people contacting our team.
We seek information relevant to recruitment, workforce coordination and enquiries.
We aim to apply reasonable security measures to information in our care.
Contact our team about access, corrections or privacy concerns.
Centre Labour Hire (referred to as “we”, “us” or “our”) provides labour hire and workforce-related services across Australia. This policy explains our general approach to managing personal information collected through our website, enquiries, recruitment processes and business interactions.
We intend to handle personal information in accordance with applicable Australian privacy requirements, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply to our activities. Other workplace, employment and record-keeping obligations may also be relevant.
Depending on your relationship with us, the information we collect may include:
We may collect sensitive information only where appropriate to our services and permitted by law, including where consent is required. Please do not submit sensitive information through general website forms unless specifically requested.
We commonly collect information when you complete a form, contact us by telephone or email, request labour hire services, enquire about work or otherwise communicate with our team.
Where reasonably necessary and permitted, information may also be received from referees, employers, host businesses, recruitment partners, training providers or other third parties. When appropriate, we will inform you of the collection and its purpose.
We may use personal information to respond to enquiries, understand employers’ staffing needs, assess applicants for suitable opportunities, coordinate placements and provide labour hire services.
Information may also be used for business administration, record keeping, service improvement, workplace safety processes, complaint handling, compliance with legal obligations and other purposes permitted by law.
Any direct marketing communications will be managed in accordance with applicable requirements. You can ask us to stop sending marketing communications.
We may share relevant information with parties involved in providing our services, where necessary and permitted by law. Depending on circumstances, this can include:
We do not treat information submitted for a job opportunity as permission to share it without limits. We seek to limit disclosures to those appropriate to the relevant purpose and legal requirements.
Applicants may provide information about experience, qualifications, licences, previous employment, availability and employment preferences. We may use this information to assess suitability for roles and to communicate about potential work opportunities.
Additional information may be requested where needed for particular roles, identity checks, workplace safety or applicable legal requirements. If a position requires a particular check or credential, we will explain the relevant request where appropriate.
If we receive information about you from a referee or another source, it will be handled consistently with applicable privacy requirements. Different legal rules may apply to certain records relating to current or former employees.
Our website may use cookies or similar technologies for basic functionality, security, performance measurement and, where configured, analytics or marketing features.
You may manage cookies through your browser settings. Disabling certain cookies can affect some website functions. The specific cookies and third-party services used by our website should be reviewed periodically and accurately reflected in this policy.
We aim to take reasonable administrative, technical and organisational measures to protect personal information against misuse, interference, loss and unauthorised access, modification or disclosure.
Personal information may be stored in electronic systems, email accounts, recruitment platforms and other authorised business records. No method of electronic transmission or storage is completely risk-free, and we encourage you to contact us if you believe information has been handled improperly.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including recruitment, placements, ongoing client relationships, legal compliance, dispute resolution and applicable record-keeping obligations.
When information is no longer needed and there is no legal requirement to keep it, we aim to destroy or de-identify it securely where required by applicable law. Retention periods may differ by record type.
Some cloud, email, hosting, analytics or recruitment service providers may store or access information outside Australia. Whether this occurs depends on the systems and providers actually used by Centre Labour Hire.
Where cross-border disclosures occur and the APPs apply, we will take steps required by applicable law. The countries of likely overseas recipients should be identified here where practicable once our actual service providers and data flows are confirmed.
You may contact us to request access to personal information we hold about you or to ask for information that is inaccurate, incomplete or out of date to be corrected.
We may need to verify your identity before responding. We will consider requests in accordance with applicable law and explain if an exception prevents us from providing access or making a requested correction.
If you have a concern about how your information has been handled, contact us at [email protected] and provide enough information for us to investigate your concern.
We will review privacy complaints and respond within a reasonable timeframe, taking account of the issues raised and applicable requirements. If you are dissatisfied with the outcome, you may be able to contact the Office of the Australian Information Commissioner (OAIC) through www.oaic.gov.au.
Our website may contain links to external websites, maps, social networks or service providers. We do not control their privacy practices. Please review their privacy information before providing personal details to those services.
We may update this Privacy Policy as our services, systems, practices or legal requirements change. The current version will be published on our website with an updated date where appropriate.
For any privacy-related enquiry, access request, correction request or complaint, please email [email protected] or call 1300 029 542.
For access or correction requests, or to raise a privacy concern, please get in touch with the Centre Labour Hire team.
